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Privacy Policy
Transparency lens on categories of personal data, lawful purposes, retention gravity wells, subprocessors, and your operational levers.

Last updated · May 2026

Inventory plane

Data classes traversing our planes of processing
Minimization biases — collect decisively, not decoratively.
  • Account fabric: email vectors, optional telephony identifiers, profile facets, role embeddings (buyer / vendor / delivery / admin).
  • Transactional holograms: cart fingerprints, order graphs, Paystack references, shipment artefacts, chat transcripts scoped to commerce threads.
  • Telemetry sheaves: device/browser hints, security logs, coarse geolocation when riders / buyers opt into mapping surfaces — never weaponized for unrelated ads profiling absent future disclosure & consent refreshes.

Purpose lattice

Why engines touch each datum class
Legitimate interest balancing tests precede speculative analytics expansions.
  • Authenticate identities & enforce Supabase Row Level Security predicates.
  • Execute checkout, notify stakeholders, score fraud heuristics, orchestrate admin moderation playbooks.
  • Maintain reliability SLOs — aggregated telemetry diagnostics minus unnecessary persistent individuality ( see Cookies layering).

Temporal governance

Retention horizons & deletion choreography
Legal holds supersede eager wipe impulses.

Ledgers persist across statutory bookkeeping windows, unresolved disputes, or AML-flavored investigations. Upon validated deletion eligibility, purge cascades propagate across Postgres partitions & object storage namespaces controlled via Supabase policies — subject to immutable audit carve-outs where regulators insist.

Subprocessor constellation

International transfers & reliance mapping
DPAs & SCC analogues stack where cross-border gravity emerges.

Infrastructure may leverage Supabase regions, Paystack settlement geography, transactional email gateways ( e.g. Resend-class APIs when configured), and CDN strata — each imposing territorial processing footprints disclosed at onboarding-depth for enterprise counterparties upon request.

Subject rights

Access, rectification, portability hooks — routed responsibly
Never transmit secrets via insecure ticket mediums.

Exercise privacy rights through authenticated pathways or operator-published secure channels. We validate requestors before exposing extracts — mitigating social-engineering replay attacks impersonating concerned users.

Escalation routing

Contact surfaces devoid of credential clown-shows
If someone demands passwords via WhatsApp, it isn't us.

Route nuanced inquiries via dashboard ticketing or official emails plastered in genuine announcements — cross-check domains vigilantly. Escalate suspected phishing to operators promptly so defensive patterns update.

Layer linkage

Browser storage nuance crosswalk
Essential cookies/localStorage unlock auth continuity.

Granular storage taxonomy expands inside our Cookie Policy — consult before aggressively blocking first-party essentials lest dashboards fail hydration mysteriously.

Related pages
Central Market Online — structured policies for shoppers, sellers, delivery partners, and operators.