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Disclaimer & important notices
Structural realities of marketplace platforms — please internalize risk gradients before committing funds or contractual reliance.

Last updated · May 2026

Market topology

Central Market Online is infrastructure plus orchestration — not the merchant of record
We provide tooling and governance rails; counterparties remain autonomous economic actors.

Central Market Online functions as a technology mesh that facilitates introductions, negotiations, and structured settlement between buyers and independent vendors (plus coordinated logistics actors where enabled). Unless an expressly labelled programme states otherwise, we do not warehouse inventory, manufacture goods, or silently substitute fulfilment obligations owed by sellers.

Information fidelity

Listings are probabilistic snapshots — not warranties of merchantability
Feeds may drift the moment after publication; diligence stays your unfair advantage.

Product narratives, hero imagery, SKU matrices, and promotional pricing originate from vendor pipelines or semi-automated imports — meaning stale SKUs, ambiguous sizing charts, or OCR quirks can surface despite best intentions. Treat each checkout as a hypothesis validated through seller dialogue, especially for bulk or bespoke orders.

Payments chain

Third-party processors inject external variance — coordinate expectations accordingly
Authorization ≠ irrevocable settlement until rails confirm.

Electronic collections may traverse networks such as Paystack. Issuer declines, latency spikes, reconciliation drift windows, and chargeback choreography obey layered contracts spanning banks, schemes, and processors — layered atop our Refund policy. Never broadcast OTPs, CVVs, or PINs inside marketplace chat threads purporting instant refunds.

Logistics entropy

Delivery timelines behave like weather forecasts — directional, not deterministic
Physical kilometres disagree with optimistic ETA sliders.

Routing estimates synthesize vendor preparation cadence, rider availability, civic chokepoints, weather shocks, and device-side GPS jitter. Tracking pings mirror carrier telemetry snapshots — they do not constitute contractual guarantees unless an isolated SLA addendum explicitly binds both parties.

Inspection doctrine

Acceptance windows matter — inspect before irrevocable acknowledgement where workflows allow
Photographic proof contemporaneous with delivery massively improves dispute fairness.

When flows permit staged confirmations, buyers should capture anomalies while riders remain present when safe. Vendors should encode packaging standards resilient to last-mile shocks. Absent photographic timelines, evidentiary disputes tilt toward whichever ledger retains richer contemporaneous metadata.

Liability envelope

Indirect damages remain outside baseline allocation except where law forbids carve-outs
We optimize for remediability — not infinite indemnity umbrellas.

To the maximum extent permitted by applicable law, Central Market Online and its operators disclaim indirect, incidental, punitive, or consequential damages arising from marketplace utilization — including speculative profit loss tied to algorithmic ranking drift — without prejudice to non-waivable statutory consumer protections.

Living documents

Policies mutate — differential UX banners announce materially impactful revisions when feasible
Continued participation implies constructive awareness absent contradictory judicial rulings.

Marketplace realities evolve; disclaimers and linked frameworks refresh accordingly. Review rhythm quarterly if you operate high-volume procurement shells atop our rails — especially when experimental beta surfaces ship.

Related pages
Central Market Online — structured policies for shoppers, sellers, delivery partners, and operators.